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Interface Suite 7.4.0 Web Download
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December 17, 2013

Interface Suite Web Download 
Enhancements - Individual Insurance 

 

We would like to invite you to download the new version of the Interface Suite via the Web. Industrial Alliance has made every effort to ensure your download experience goes smoothly.

We recommend that you install this new version on or after January 1, 2014. Should you install it before this date, you will be able to create new product illustrations, but the Electronic Application system will not be able to receive or process data from them prior to January 1, 2014.

Whether you download from the Web or install it using the CD, the launch terms for these enhancements remain the same: they will only be available starting January 1, 2014. For more information, please see the launch memo.

To download your Interface Suite online, click here.

If you run into any issues, here are some tips that might help:

  • Download blocked by your firewall or Internet restrictions specific to your agency  

We recommend you check with your IT expert to have access to the download site unblocked. The name of the site is s3.amazonaws.com. 

  • Slow download  

The estimated download time using a typical high-speed Internet connection is 15 minutes (450MB/5Mbps = 15 minutes).  

To optimize the download speed, it is better to use a wired Internet connection rather than Wi-Fi.  

You can also check your network capacity with your IT expert since download speeds may be influenced by the capacity of your internal infrastructures. 

  • Error after downloading  

Please check that you have sufficient disk space available. You will need about 1.5 GB. You may also check with your IT expert to see whether there are any restrictions preventing you from installing programs on your computer. 

If you are unable to complete the download, please use the CD-ROM that you will be receiving between now and December 20, since the last thing we want to do is to keep you from working! You can also contact an IT helpdesk technician at 418 684 5101 or 1 888 610 5101 if you have any questions.

Thank you for your cooperation.

 

© 2013 Industrial Alliance Insurance and Financial Services Inc.